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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Gordon

Cathy Gordon

September 16, 2025

5  out of  5
rating by Cathy Gordon
"The State Farm Insurance Agency, out of the Derek Miller office was able to provide me with the best rates. I got quotes from several other agencies, even other State Farm Agencies, but their office went above the others. At this time, I would like to recommend a short cut. I've done the homework for you, just choose their office."
We responded:
"Cathy Gordon! Welcome! We're so grateful to have you as a client and help protect you. I know there's a lot of choice out there and we're happy you chose us! Love the idea of the short-cut and helping others with their choice too. THANK YOU!"
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Kate McGilly

June 22, 2025

5  out of  5
rating by Kate McGilly
"Kyle was helpful, informative, and got me a great rate on both homeowners and auto insurance. Recommend!!"
We responded:
"Kate - welcome! We’re grateful to serve you for both home and auto insurance. Kyle is awesome and ready to help anyone who needs it! Enjoy your summer!"
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Nakisha Ford

June 19, 2025

5  out of  5
rating by Nakisha Ford
"Love this agency. Keeps my insurance on top!!!!"
We responded:
"Nakia - grateful for your business. Thank you so much for the kind words (and LOVE!). Hope to continue to earn that love for years to come. Cheers!"
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Donna Donahue

June 12, 2025

5  out of  5
rating by Donna Donahue
"Very informative and very helpful in explaining everything to do with my policies."
We responded:
"Donna - thank you for the kind words. That’s what we’re here for! We’re grateful for your business!"
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Vee

March 21, 2025

5  out of  5
rating by Vee
"Derek and his team are awesome! They were very helpful and patient with me on my car buying journey. They answered all of my questions in a timely manner and ensured that I had a full understanding of all of my options. I highly recommend getting insurance here. Amazing team! Update: I'm just updating my original review because what I said 3 years ago still stands. Not only are they knowledgeable, but they are also thoughtful, and they genuinely care about your insurance needs. Lately, my premiums have been increasing, and I called to see if there was anything that could be done. Unfortunately, there wasn't, but Derek and his team were not at fault. It was just how things were. Finally, when it was time to renew my car insurance, the perimum went down a bit, and either Kyle or Chris (my apologies, I don't remember which team member) called to inform me and he was genuinely excited for me. That kind of customer service helps so much when trying to navigate the insurance world, which can be exasperating. If you're looking for insurance, and you find his office in your search, give them a call."
We responded:
"Veronica - you're are so kind! Thank you. It's a honor to serve your auto and renters insurance needs! Look forward to many years of service ahead. Hope your 2021 is and continues to be great!"
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Sean Morrissey

March 13, 2025

5  out of  5
rating by Sean Morrissey
"Quick, easy, cheap. Can't do better than that."
We responded:
"Yes, yes, and yes!! Thanks for the feedback, Sean. We’re grateful for your business. Cheers!"
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David Coggin

January 29, 2025

5  out of  5
rating by David Coggin
"Kyle was very helpful and knowledgeable and helped to save a lot of money annually"
We responded:
"David - thank you for the kind words and welcome! Kyle is GREAT at what he does and has saved many households significant money. I'm glad he was able to assist you as well. We're grateful for your business and hope to serve you for years to come!"
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Michelle Worley

December 16, 2024

5  out of  5
rating by Michelle Worley
"Great company very caring for there customers Derek Miller is my agent and would recommend state farm to anyone"
We responded:
"Thank you Michelle! We’re grateful for your business and hope your claim with the other carrier goes smoothly from here!"
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Dennis Miller

December 13, 2024

5  out of  5
rating by Dennis Miller
"Kyle was great, answering questions and getting good rates. Highly recommend giving them the opportunity to quote."
We responded:
"Dennis - grateful for your business! Kyle is awesome. We share the same last name but are not related as far as I know. Welcome to the family anyway! Hope to serve you for years to come!"
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Dalton Ramsey

December 12, 2024

5  out of  5
rating by Dalton Ramsey
"Very friendly interactions, worked with my availability schedule. 👍"
We responded:
"Thank you for the stars Dalton! We’re grateful for your business! Hope you enjoy the holidays!"
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Brad Stine

November 19, 2024

5  out of  5
rating by Brad Stine
"Kyle was great to work with! Gave me everything i was looking for quickly and easily. He was able to save me $100's a month. I would highly recommend anyone looking for insurance or new insurance to give me a call."
We responded:
"Brad - welcome! We’re grateful for your business. Hope to serve you for many years to come! And, you’re right, Kyle’s awesome! Happy holidays to you!"
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Tim Hamm

November 13, 2024

5  out of  5
rating by Tim Hamm
"Been a client for a while. Derek, Kyle and the rest of the staff are great at what they do!"
We responded:
"Tim - thank you for your continued loyalty. We’re grateful for you and your business. Sounds like we can learn from you on how to maintain a positive outlook! Cheers to you!"
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Chris Bishop

October 15, 2024

5  out of  5
rating by Chris Bishop
"Worked with Kyle to obtain both vehicle and renters insurance. He answered all my questions and offered several options to me. He was so helpful in giving me suggestions for insurance coverage. It is very nice to work with someone with such a positive attitude!"
We responded:
"Chris - thank you for the great feedback. Welcome! We’re grateful for your auto and renters insurance business and look forward to serving you for years to come. And you’re right, Kyle’s awesome!"
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Judi Johnston

September 25, 2024

5  out of  5
rating by Judi Johnston
"Working with Kyle has been a pleasure. He explained everything to me in easy terms. I would and have highly recommended Kyle to family and they were pleased as well."
We responded:
"Judi - thank you for those kind words. And THANK YOU for the recommendation to your family. That is the highest compliment we receive and Kyle, for one, receives it often. We’re grateful for your business and hope to serve you for years to come. Cheers!"
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Colton Dallas

September 3, 2024

5  out of  5
rating by Colton Dallas
"Kyle was great to work with. I submitted a request over the holiday weekend and he hit me first thing the next business day! Answered all my questions and was on top of it all. As someone who is in the Insurance industry I sincerely appreciated his help and service! Family has been clients of Derek Miller for a long time. Great agency!"
We responded:
"Colton - thank you for the kind words and welcome back! We’re grateful for your and your family’s business!"
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Don London

July 16, 2024

5  out of  5
rating by Don London
"I'm blessed that Troy called me back. I was 4 days away from renewing my previous Insurance Company. Saving me over $1,000.00 A year !! Plus that includes Renters Insurance. Winner, Winner Chkn. Dinner."
We responded:
"Don - thank you for your business. We’re grateful. And you’re correct, Troy is excellent at what he does! "
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Brian Azeltine

July 5, 2024

5  out of  5
rating by Brian Azeltine
"Kyle was tremendously helpful in addressing questions around coverage to home, auto, and a business policy. He went above and beyond to ensure we had a timely start to coverage around a holiday. Would highly recommend Kyle and team. Thanks!"
We responded:
"Brian - thank you for the great review of Kyle. Couldn’t agree more that he is awesome. We’re grateful for your business and look forward to serving you for years to come! Happy 4th of July weekend to you!"
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Ralph Mars

May 30, 2024

1  out of  5
rating by Ralph Mars
"Beware of State Farm, will charge more money on your auto insurance add fees and don’t even inform you about it. I’m glad to be leaving I found a better policy with a different company. Chris w Johnson and Derek need to learn how to go to class on how to address people without trying to talk down to them. Or make them feel stupid when clearly they don’t inform anyone. Just an ignorant group of people to deal with."
We responded:
"Ralph - sorry that this has been your experience. We do our best to treat each client with respect and provide consistent service and prompts for billing issues. I’d be happy to review our attempts and messaging used to reach out to you regarding the billing issues offline. We certainly aren’t perfect and I’m always willing to take feedback and hopefully improve our future interactions. Please call me at 314-892-4999 if you would like to discuss."
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David Hiles

May 3, 2024

5  out of  5
rating by David Hiles
"Progressive was overcharging me! Kyle was prompt to get me a policy started that I was satisfied with! Followed up with me the next day as well. We all know how chaotic it can be dealing with Insurance companies,phone provider companys,, etc. Here at DEREK MILLER state farm agency you are their first priority!"
We responded:
"David - thank you for the kind words. We’re grateful for your business. Welcome! We hope to serve you for years to come!"
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Ann Higgins

March 16, 2024

5  out of  5
rating by Ann Higgins
"Kyle was able to get me the best prices and bundle discounts for my car & renters insurance for my budget. Super friendly customer service I highly recommend them. ☺️"
We responded:
"Ann - thank you! And welcome! We’re grateful to have your auto and renters insurance business and hope to serve you for years to come! And Kyle’s great too! Cheers!"
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Jack Thompson

March 7, 2024

5  out of  5
rating by Jack Thompson
"Great Service from my agent Kyle! He delivered on all my requests relating to my new policy and from over the phone! Convenient!!!!"
We responded:
"Jack - thank you for the kind words and 5 stars! Kyle is tremendous and I’m glad you experienced what many others have experienced! We’re grateful for your business. Cheers!"
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Jonnetta Wells

March 1, 2024

5  out of  5
rating by Jonnetta Wells
"State Farm for the renewal WIN!! The agent who contacted me Derek Miller was very pleasant, patient and knowledgeable which made switching a breeze and a no brainer."
We responded:
"Thank you Jonnetta! We’re grateful for your business and look forward to serving you!"
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MICHELLE BRADLEY

December 11, 2023

5  out of  5
rating by MICHELLE BRADLEY
"Great company! Very professional and great rates."
We responded:
"Michelle thank you! Your kind words are appreciated. We’re grateful you’ve chosen us for your auto and home insurance. Happy holidays to you and your family. Here’s to a great 2024!"
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Jenn S

October 17, 2023

5  out of  5
rating by Jenn S
"Derek and staff have been tremendous to work with. Kyle was awesome with getting us quoted and onboarded. No question is too small. No call or email goes unanswered. All questions are responded to quickly! The team is kind, courteous, and knowledgeable! They are in MO and write biz in IL. Don't hesitate to give them a shot servicing your needs. They have been all around fantastic - even with a teenage boy driver. Thanks Derek and team!"
We responded:
"Jennifer - Wow. Thank YOU! If I could encapsulate what our office is striving to do for our customers, your review would be the script we would operate from! We're grateful for your business and will strive to meet this threshold of service for years to come. Cheers!"
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Nicole Renner

October 6, 2023

5  out of  5
rating by Nicole Renner
"I have been searching for a helpful insurance company for my homeowners insurance. I spoke with Troy today. He was super nice, and he explained things and didn't make me feel like my questions were an inconvenience. He talked me through all of the paperwork and Troy was personable throughout the entire process. My homeowners went down significantly, and I got an auto and life policy as well, and their combined cost was less than my previous auto policy. I have a feeling that I will with this group for a while. Thank you so much!"
We responded:
"Nicole - we’re grateful for your auto, home , and life insurance business. Welcome! We know there’s a lot of choice out there and we’re happy you’ve chosen us. Troy is awesome and I’m glad he helped you save money! Cheers!"